Bilal Aziz on Going the Extra Mile for Excellent Customer Experience
In the wake of a global pandemic where physical contact is often frowned upon, one courier service lives up to its namesake by being the most client-focused, affordable, and reliable. That company is none other than the ever-growing Reliable Courier Services or RCS. In a time where parcel deliveries have become the norm, the budding courier company maintains its integrity and credibility by offering affordable services around the clock.
That’s right, RCS is open for deliveries at any given time, that’s 24 hours a day, 7 days a week, 365 days a year. This level of commitment is a testament to the company’s reliability and top-notch customer service that is absolutely second to none. The company is composed of a remarkable team of individuals that are dedicated to meeting their clients’ needs and demands.
Much of the success that Reliable Courier Services has enjoyed is attributed to the hardworking team that delivers high-quality services at an affordable price, always leaving a pleasant smile on their customers’ faces. Every driver from RCS goes through extensive training courses, including driver safety as well as customer service. Unlike most courier services that send out random drivers to their clients, RCS goes the extra mile to assign familiar drivers to repeat clients as much as possible. This allows them to foster a strong client relationship built on trust.
Reliable Courier Services is the brainchild of Founder and CEO Bilal Aziz. He had always sought to establish a company where the needs of its clients are always put first. Through RCS, he is able to realize this dream as well as provide a clever solution to a glaring problem in today’s courier industry. Mr Aziz noticed a huge gap in the level of services provided by different courier companies. At different price points, the quality of service would severely drop, so he established RCS to fill that void in the market.
RCS is the polar opposite of the currently existing courier services that offer poor customer services at every corner. The rising courier company offers its services at a rate that is less than 10% of other courier services. On top of that, the company doesn’t scrimp on its top-notch quality customer service despite the affordable rates. It’s truly a company that cares about its clients.
Much of this is also prominent in the way that their satisfied clients have responded to the services provided by RCS. The company has garnered an outstanding 5-star rating from all of its clients, with some of them going out of their way to leave testimonials about their entire experience. Bilal Aziz has truly built something beautiful with RCS, providing clients with as much care as possible, making them feel safe and secure with every transaction they make.
For five years now, Reliable Courier Services has always embodied its company’s motto, “We Deliver Trust.” There is no other courier service that has become as reliable as RCS, as the company offers a variety of services to its clients in medical, legal, and many other B2B services.
Currently, the company operates within California, Arizona, Nevada, New York, and New Jersey. For each delivery, RCS tailors a customized plan depending on the needs and demands of a specific client. Through their state-of-the-art system, clients may also access their accounts, pay their invoices, contact drivers, check on deliveries, and obtain all past and future deliveries scheduled from the comfort of their very own homes.
Reliable Courier Services truly lives up to its name. It is a company that continues to grow its client base through the trust that it has built over the years. Upon utilizing their services, their clients have never used any other courier service ever again. That is a testament to the level of service that only RCS can provide.